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Pre-Order and Special Item Policy
Pre-Order items are items that are not currently in stock, but are available for advance purchase on our site. A pre-order item is shipped to you once it is in stock. Typically, we include the anticipated in-stock date on the page that you place your order from. You will be notified of the status of your Pre-Order item via e-mail. A temporary charge is placed on your card when you order the item, but the charge is not settled until the day your order ships. While we list the anticipated ship date, please be aware that we have no control over the shipping date of our manufacturers. We base our shipping information on the ship date that they provide to us.
Please note: the date we list on the product page is when the item is expected to leave our warehouse, not when it is expected to reach its final destination. After it leaves our destination, delivery times will vary based upon the shipping option selected by the shopper.
Typically Pre-Order items are Tournament Championship or NCAA Tournament items. Although, we reserve the right to offer any item as a Pre-order item, especially if we expect it will be an item that sells quickly.
Special Items are items that are ordered for a special event or are items that we carry for our clients at their cost. These items are handled like Pre-Order items, since we do not typically purchase special order items on our own. Special order items include media guides and other promotional items from our clients.